FAQ

How do I place an order online?

Orders can be placed as a registered user or even as a guest. On any product page, select your mattress/size choices (if applicable), choose quantity and then press the “Order now” button. This will open up your shopping cart where you may choose to continue shopping, or head on to checkout. On the checkout page, you may add or confirm your personal and shipping information, select payment options, enter any discount vouchers (if applicable) and review your order before selecting “Place order now”.

Do I need an account to place an order?

Creating an account on Cannonfoam.com is not obligatory. You can use a guest account to checkout without registering.

What are the benefits of account opening?
  • Manage your account details, track your order status and review past purchases
  • Save your shipping details for future purchases and a faster shopping experience
  • Keep track of your past purchases
  • Be informed about our latest stock, special online promotions and discounts!
How do I know if CANNONFOAM.COM has received my order?

After you place your order on the website, you will receive an email from cannonfoam.com to confirm that your order has been placed. This will not, however, indicate that the order has been shipped. That information may be confirmed under “My Orders” in your account dashboard. If you’re not a Preferred Customer, then you may call our Customer Care Representative with your Order ID for your required information.

How can I track my order?

As soon as your order is placed, you will be emailed an Order ID, along with your Order Confirmation. This is what will help you track your order(s). You can also check this ID when you sign in to the CANNONFOAM website. If you’re not a preferred customer, you may call or email our Customer Care with the tracking number information to find out the status of your order.

How long will it take for my order to be delivered?

All orders will be delivered by our courier service providers within 5-7 working days in Pakistan.

What makes Cannon Foam mattresses unique?

Cannon Foam mattresses are crafted using a proprietary blend of high-quality memory foam and innovative materials, providing a perfect balance of support and comfort. Our mattresses are designed to contour to your body, relieve pressure points, and ensure a restful night's sleep.

Are Cannon Foam mattresses suitable for all sleeping positions?

Yes, Cannon Foam mattresses are designed to accommodate all sleeping positions. Whether you sleep on your back, side, or stomach, our mattresses offer the right level of support to promote healthy spinal alignment and ensure a comfortable sleep experience.

How can I choose the right mattress firmness level?

Selecting the right firmness is crucial for a good night's sleep. Cannon Foam offers a range of firmness options, from plush to firm. Consider your preferred sleeping position, body weight, and personal comfort preferences when choosing the firmness that suits you best.

What materials are used in Cannon Foam mattresses?

Cannon Foam mattresses are crafted using premium quality PU Foam, memory foam, Pocket Spring and Bonnell Spring known for its durability and pressure-relieving properties. Our materials ensuring, they are free from harmful chemicals and meet strict standards for performance and environmental safety.

Do Cannon Foam mattresses come with a warranty?

Yes, all Cannon Foam mattresses come with a 15-year warranty, covering manufacturing defects and ensuring your investment is protected. Please refer to our warranty page for detailed information on coverage and terms.

What is the return policy for Cannon Foam mattresses?

We offer a free trial period for 14 nights. If you are not completely satisfied with your Cannon Foam mattress during this time, you can return it for a full refund. Please check our return policy for more details and instructions on initiating a return.

How do I care for and clean my Cannon Foam mattress?

Maintaining your Cannon Foam mattress is easy. Simply rotate it every 3-6 months to ensure even wear. In case of spills or stains, gently spot clean the affected area with a mild detergent. Avoid using harsh chemicals or abrasive cleaners.

Are Cannon Foam mattresses certified for safety and quality?

Yes, Cannon Foam mattresses are certified, guaranteeing that our products meet rigorous standards for content, emissions, and durability. This certification ensures that our mattresses are made with your health and the environment in mind.

Can I try out a Cannon Foam mattress before purchasing?

We offer a free trial period. If you're not satisfied within14 nights, you can return the mattress for a full refund. We believe in giving you the opportunity to experience the comfort of our mattresses in the comfort of your own home.

What sizes and models are available in the Cannon Foam mattress lineup?

Cannon Foam mattresses are available in various sizes, including Twin, Single, Queen, and King. We offer different models to cater to diverse preferences, ensuring there's a Cannon Foam mattress for every sleep need.